UDA Privacy Policy
HomePlan LibraryModificationsProducts & ServicesSoftwareOrder Info

Privacy and Security Information 


UDA holds the privacy and security of our site visitors and clients in the highest regard. The following information explains what kind of information is gathered on our site and how that information is used. 

  • No spam. 
  • No hassle. 
  • No kidding. 

  • We can be reached via email at info@uda1.com, postal mail at UDA Customer Service, United Design Associates, Inc., PO Box 1108, Auburn, Alabama 36830 , or you can contact UDA Customer Assistance by telephone at 1-800-700-8321 US, 1-334-821-4158 International. 

    What's collected and what's not?

    You can visit our site without telling us who you are or revealing any personal information. While IP addresses (the Internet address of a computer) are logged to track a user's session, the user remains anonymous. Tracking IP addresses gives us an idea of which parts of our site users are visiting and how long they spend there. We do not link IP addresses to anything personally identifiable. This means that a user's session is tracked, but the user is anonymous. The user's browser also lets us know the type of computer and operating system being used. 

    We retain the email addresses of only those who have requested or downloaded products from us in the UDA Marketplace, and those who sign up for one or more of our free mailing lists. 

    How is information used?

    Email addresses are used to send you information that you requested and periodically check back with additional information or feedback. We never sell, rent, or loan our email lists to outside firms: No Spam. 

    UDA respects your privacy and will not release names, addresses or contact information of clients.

    How do I remove my name from mailing lists to which I previously subscribed?

    Simply go to the UDA eNewsletter, enter your email address and then click "unsubscribe". 

    Is supplied credit card information retained?

    We retain this information for a period of 60 days to allow for the possibility of a credit being posted to your credit card for a product being returned. This information is stored off-line and is not available to anyone, even us, on the Internet. 

    What levels of security does UDA have?

    VeriSign ProtectionUDA uses a Secure Server for Online Orders and Credit Card transactions protected by VeriSign's NetSure Protection Plan using Secure Socket Layer (SSL) technology, the strongest security available today. NetSure provides up to $100,000 of protection against economic loss due to theft, impersonation or corruption. 

    Copyright ©1997-2001 United Design Associates, Inc. (UDA) 

    Thank you for your interest in UDA. To learn more, Subscribe to the Free UDA eNewsletter and receive informative articles on Home Design and Planning, as well as updates on New Plan Releases and Special Offers. For further information, our DesignConcepts Catalog features over 100 Best-Selling Designs, plus innovative ideas for planning your next home. 
    ConstructionOnlineDesignConcepts for Builders
    For questions or comments please contact UDA Customer Service at info@uda1.com
    Sales & Service 1-800-700-UDA1 (8321) www.uniteddesign.com
    Copyright ©1996-2001 United Design Associates, Inc. All Rights Reserved.