Privacy and Security Information
UDA holds the privacy and security
of our site visitors and clients in the highest regard. The following information
explains what kind of information is gathered on our site and how that
information is used.
We can be reached via email at firstname.lastname@example.org, postal mail at UDA Customer Service, United Design Associates, Inc., PO Box 1108, Auburn, Alabama 36830 , or you can contact UDA Customer Assistance by telephone at 1-800-700-8321 US, 1-334-821-4158 International.
What's collected and what's not?
You can visit our site without telling us who you are or revealing any personal information. While IP addresses (the Internet address of a computer) are logged to track a user's session, the user remains anonymous. Tracking IP addresses gives us an idea of which parts of our site users are visiting and how long they spend there. We do not link IP addresses to anything personally identifiable. This means that a user's session is tracked, but the user is anonymous. The user's browser also lets us know the type of computer and operating system being used.
We retain the email addresses of only those who have requested or downloaded products from us in the UDA Marketplace, and those who sign up for one or more of our free mailing lists.
How is information used?
Email addresses are used to send you information that you requested and periodically check back with additional information or feedback. We never sell, rent, or loan our email lists to outside firms: No Spam.
UDA respects your privacy and will not release names, addresses or contact information of clients.
How do I remove my name from mailing lists to which I previously subscribed?
Simply go to the UDA eNewsletter, enter your email address and then click "unsubscribe".
Is supplied credit card information retained?
We retain this information for a period of 60 days to allow for the possibility of a credit being posted to your credit card for a product being returned. This information is stored off-line and is not available to anyone, even us, on the Internet.
What levels of security does UDA have?
UDA uses a Secure Server for Online Orders and Credit Card transactions protected by VeriSign's NetSure Protection Plan using Secure Socket Layer (SSL) technology, the strongest security available today. NetSure provides up to $100,000 of protection against economic loss due to theft, impersonation or corruption.
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