Take advantage of step-by-step instructions, tips, and notes in the improved UDA Help tools. Discover hundreds of advanced features and options that can help you better manage your company and projects.
Go to Help > UDA Web Help to access the latest UDA Help on the web. You can search UDA Web Help for answers to your questions.
Go to Help > UDA Help to access the latest UDA Help included with your version of the software. You can search UDA Help for answers to your questions.
Go to Help > UDA User Guide to access a PDF of the ConstructionSuite User Guide.
Use the printed ConstructionSuite User Guide included with your software.
ConstructionSuite is designed to be easy-to-learn and easy-to-use. However, UDA Technologies offers a variety of support and training options for registered users to maximize proficiency with the ConstructionSuite system. The following support packages are available:
Basic Support: Included with all ConstructionSuite purchases, the Basic support package entitles you to 30 days of phone support and one year via email. All support begins from the date of purchase.*
TotalCare Priority Support: ExprAvailable in 1 and 2 year packages, TotalCare gives combines priority phone support, guaranteed upgrades, and online training. See below for more information about UDA TotalCare.
*Long distance charges may apply.
UDA TotalCare is a comprehensive package designed to enhance and protect your ConstructionSuite investment. Available in 1 and 2 year plans, the TotalCare membership entitles you to support, upgrades, and training at one low cost.
1 Year TotalCare Plan: One year priority phone support.* One major upgrade guaranteed. System updates for one year. One online, interactive training session.
2 Year TotalCare Plan: Two years priority phone support.* Two major upgrades guaranteed. System updates for two years. One online, interactive training session.
*Long distance charges may apply.
Technical support is available Monday through Friday, 10:00 am to 6:00 PM ET, excluding holidays. TotalCare support requests have priority over Basic support requests. Please allow one business day to process basic support requests made by phone or email.
For the latest technical support information, go to www.uniteddesign.com/cos_support.html.
Phone: 334.826.9035
Email: support@uda1.com
Before contacting technical support, make sure you have the following information available:
Licensed user’s name and phone number
Version of UDA ConstructionOffice
Operating System
Version of Microsoft Office
Description of the problem
If you contact us by email please include the above information in your message, along with your phone number or email address.