Getting Help

Take advantage of step-by-step instructions, tips, and notes in the improved UDA Help tools. Discover hundreds of advanced features and options that can help you better manage your company and projects.

Available UDA Help Tools

Technical support packages

ConstructionSuite is designed to be easy-to-learn and easy-to-use. However, UDA Technologies offers a variety of support and training options for registered users to maximize proficiency with the ConstructionSuite system. The following support packages are available:

The TotalCare Advantage

UDA TotalCare is a comprehensive package designed to enhance and protect your ConstructionSuite investment. Available in monthly or a prepaid 12 month plan, the TotalCare membership entitles you to support, upgrades, updates, training, and other valuable features at one low cost.

Contacting technical support

Technical support is available Monday through Friday, 10:00 a.m. to 6:00 p.m. ET, excluding holidays. TotalCare support requests have priority over Basic support requests. Please allow two business day to process basic support requests made by phone or email.

For the latest technical support information, go to

Phone: 800-700-8321


Before contacting technical support, make sure you have the following information available: 

If you contact us by email please include the above information in your message, along with your phone number or email address.