Business Comes Knocking for Houston Remodeler
Tim Lassiter has used ConstructionOffice Professional XT to manage his Houston remodeling firm since 1999. Tim credits a large part of his firms success to ConstructionOffice. "Since we began using ConstructionOffice 5 years ago,
our revenue has doubled," Tim says.
Tim Lassiter believes that any ambitious remodeling firm should consider ConstructionOffice as a central tool for success. "If a remodeling firm wants to dramatically increase revenue, I recommend ConstructionOffice," Tim says.
Tim is president and founder of Houston Remodeling, a prospering firm that serves Houston and the surrounding areas. The nine-year-old remodeling firm completes about 30 projects a year with annual revenue at 1.1 million and climbing.
"Since we began using ConstructionOffice five years ago, our revenue has doubled," says Tim. "If we didn't have ConstructionOffice, we wouldn't be where we are now."
Recently, his success extended beyond Houston - right to the cover of Professional Remodeler magazine. Tim's picture dons the cover of the July 2005 issue, and he was also interviewed for an article entitled "The Production Machine: Top tips for keeping clients, subs, suppliers and employees on schedule."
The article details six ways remodeling professionals can work efficiently, and for the fifth tip, "Automate your office with the right software", Tim asserts that the advanced functionality of ConstructionOffice has played a major role in streamlining his project management.
Tim, a Master Carpenter with 24 years of experience, started Houston Remodeling in 1995. In 1999 he chose ConstructionOffice for its complete toolset and user-friendliness. "The interface is very intuitive and the new estimating applications are feature packed. The look and feel combined with ease of use allows us to complete estimates much faster than before."
Five years later, Houston Remodeling still uses ConstructionOffice to manage his business. "I've upgraded every year because ConstructionOffice keeps getting better," Tim says. He describes UDA Technologies as a company "that pursues perfection," akin to his own Houston Remodeling. Tim adds, "UDA works with customers and listens to their needs. A lot of the new features in the latest version are my suggestions."
ConstructionOffice with QuickBooks Integration has played a key role in Tim's success. "We need to know where we're making money and where we're losing money. In UDA Estimating, the percent margin estimating methods are very accurate and generate much truer - and higher - profit margins for our projects. Then, the QuickBooks integration allows us to easily track job costs for specific categories." With detailed, accessible information about losses and gains, Tim is able to continually improve estimating accuracy and cash flow.
Tim's cash flow control allows him to provide a better value for his clients. "I go over the entire UDA estimate with the customer, including my profit margin, so they know exactly where their money is going. Our customers are confident that Houston Remodeling will do the job for a reasonable and fair price." Tim can create a complete estimate for a typical $150,000 job in about 2 hours using the UDA estimating frameworks for remodeling. For smaller jobs, Tim can create the estimate on the job site while discussing the project with the customer. "The customer can see right away how a material change will affect the cost of the project," Tim says. "It's just the best system out there."
The professional and complete estimates win customers for life. Customers Sandie and Ken Cowan describe Houston Remodeling as a "company that exemplifies honesty, professionalism, and great workmanship, all in one package." Tim credits the Cowan's satisfaction to his ConstructionOffice system and his commitment to customer service.
About 90% of jobs for Houston Remodeling are referrals or repeat customers. "Customers will call and say, ‘I hear you explain all the costs, and that you get the job done on time and on budget. I want you to do a job for me,'" Tim says. "Our business comes knocking at our door. I count that as success."
Quick Facts about Houston Remodeling
Location: Houston, TX
Projects per year: 30
Years in the business: 9
Number of Employees: 4