Due to the exceptional growth of ConstructionOffice and highly positive response to new remote services, UDA Technologies has doubled its sales and support capabilities. Included in the recent expansion are new facilities for pre-sales specialists, customer assistance associates and software development engineers, increased phone and data communications capacities, and wider implementation of advanced remote services.
"Remote services have been a fantastic addition to our sales and support capabilities and have been well-received by both potential and current ConstructionOffice users," said Michael Stevens, President of UDA Technologies. "Being able to offer interactive demonstrations, training sessions, and faster technical support allows every department to provide better service to our clients."
Because these services have been so well-received, UDA Technologies has seen increases across the board - in primary sales of ConstructionOffice packages, recurring revenue such as product upgrades and component additions, and TotalCare memberships.
"Clients are realizing the value of being a part of the TotalCare Community. With the combined priority support, which gives them access to our Senior Product Support Engineers, and guaranteed major upgrades of ConstructionOffice, most of our clients know it's the best way to get more out of their ConstructionOffice investment."
For potential ConstructionOffice users and current TotalCare members, the recent expansion will help maintain short call wait times, fast resolution of technical issues, and add resources to help customers implement and utilize ConstructionOffice more effectively.
"Our primary goal is to engineer software solutions that enable our clients to lower the cost of construction. Tens of thousands of installed users have already used the ConstructionOffice system to estimate more accurately, manage their time more efficiently, and reduce the number of costly errors, resulting in higher profitability."
To maintain this trend, UDA Technologies will continue to add resources that help ConstructionOffice users get the most value out of their purchases. Part of that success depends on recruiting and retaining highly qualified associates in all departments.
The development team has also experienced notable expansion, further enabling the fulfillment of feature requests for the ConstructionOffice system. " We have a dedicated team of engineers who are devoted to creating a product that fulfills the needs of small to medium construction firms," said Daniel Hayden, Director of Product Development. "The feedback we receive is by far the best metric we have to ensure that we are meeting and exceeding our customers' expectations for construction productivity software."
"When potential customers consider purchasing a ConstructionOffice package, they are making a decision that is an investment in their companies' future success, and our goal is to provide excellent products, first-class service and superior support to help our customers achieve their professional aspirations."
UDA Technologies has seen phenomenal growth since its inception and plans to continue engineering and implementing software systems that better serve professionals in the construction industry. By adding hundreds of new features with each new release of ConstructionOffice and developing essential solutions such as the forthcoming construction-specific CRM system, UDA Technologies has solidified its position as the leading provider of construction productivity software.
For more information about ConstructionOffice, visit
www.udatechnologies.com or call 1.800.700.8321. Free trials of Construction
Office are available online.
About UDA Technologies
UDA Technologies is the fastest growing provider of construction productivity software in the United States, Canada, and 37 countries worldwide with sustained annual revenue growth of at least 45%. Designed for small to medium businesses, UDA ConstructionOffice software manages over 10 billion dollars of construction annually. Identified as a key partner in construction software technology, UDA Technologies is a certified Microsoft Partner and a Premier Intuit QuickBooks developer.
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